Privacy Policy

1. Information We Collect

Information You Provide

When you request a quote, contact us, or schedule service, we may collect:

• Your full name
• Phone number
• Email address
• Street or service address
• Any details you include in a message or service request

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and similar technologies, including:

• IP address and general location
• Browser type and device information
• Pages viewed and time spent on the Site
• How you arrived at the Site (referring website or ad)

2. Cookies and Tracking Technologies

We use cookies and third-party tracking tools to understand how visitors use our Site and to improve our marketing. These include:

• Google Analytics: Measures Site traffic and visitor behavior. Learn more at policies.google.com/privacy.
• Meta (Facebook) Pixel: Helps us measure the effectiveness of our advertising and show relevant ads on Facebook and Instagram. Learn more at facebook.com/privacy.
• Marketing and advertising cookies: Used to deliver and measure ads and remarketing campaigns.

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the Site function. You can also opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, and adjust ad preferences through your Facebook account settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Schedule, perform, and follow up on lighting services
• Send estimates, invoices, and service-related communications
• Improve our Site, services, and customer experience
• Send marketing or promotional messages (you may opt out at any time)
• Comply with legal obligations and protect our rights

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers: Companies that help us operate, such as website hosting, analytics, advertising platforms, and scheduling or payment tools.
• Legal and safety reasons: When required by law, subpoena, or to protect the rights, property, or safety of our company, customers, or others.
• Business transfers: In connection with a merger, sale, or transfer of our business assets.

5. Data Retention

We keep your information only as long as needed to provide services, maintain records, resolve disputes, and meet legal or accounting requirements. When no longer needed, information is securely deleted or anonymized.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

• Know what personal information we collect, use, and disclose
• Request access to or a copy of your personal information
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information
• Not receive discriminatory treatment for exercising your rights

We do not sell personal information. To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

8. Third-Party Links

Our Site may link to third-party websites or social media pages, such as Facebook and Instagram. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of the Site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this document, please contact us:

Happy Homes Permanent Lighting

5154 Auburn Blvd, Sacramento, CA

Phone: (916) 634-2218

Email: info@happyhomeslighting.com

Website: happyhomeslighting.com

Disclaimer: This document is a general template provided for convenience and does not constitute legal advice. Happy Homes Permanent Lighting should have it reviewed by a qualified attorney before publishing or relying on it.